Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from goodearthhealth.com (the “Site”). 

 


Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, purchase order numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risks and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We also use the Device Information that we collect to serve you targeted advertising on other websites or apps, including search engines.

Sharing your personal information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. 

We may use Google Analytics and Google Ads services, which may collect information about your use of the website. Where you are signed in to a Google account and have provided appropriate consent, Google may associate your activity on this website with your Google account for the purpose of providing aggregated analytics and personalized advertising. This information may include pages visited, interactions, and approximate usage patterns. You can view, manage, and delete activity associated with your Google account, and control personalized advertising settings, through Google My Activity.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at customercare@goodearthhealth.com or by mail using the details provided below:

GoodEarth Health
440 West Street
Fort Lee NJ 07024
United States

Your California Privacy Rights

If you are a California resident, you have the following rights:

  • Right to Know – You may request that we disclose the categories and specific pieces of personal information we have collected about you.
  • Right to Delete – You may request that we delete your personal information, subject to certain exceptions.
  • Right to Opt Out – You may request that we do not “sell” or “share” your personal information.
  • Right to Correct – You may request corrections to inaccurate personal information.
  • Right to Non-Discrimination – We will not treat you differently for exercising your privacy rights.

To make any of these requests, contact us at:
Email: customercare@goodearthhealth.com
Phone: 1-800-803-5207
Mail: GoodEarth Health 440 West Street.  Fort Lee, NJ 07024